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General inquiries

Inquiry

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    • Lahan Select Gyeongju
    • Lahan Hotel Jeonju
    • Lahan Hotel Pohang
    • Hotel Hyundai by Lahan Ulsan
    • Hotel Hyundai by Lahan Mokpo
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    • Reservation inquiries
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    • Compliment
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Consent to Personal Information and Terms of Use(required)

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  • 1. Consent to Collection and Use of Personal Information
    Scope and Methods of Collecting Personal Information

    Lahan Hotel’s general inquiries (proposals/reservations/services/compliments, etc.) capture personal information within the essential minimum scope for the thorough management of proposal content. We collect ‘name, email address, and phone (mobile phone) number’. Should you prefer not to provide personal information, you have the option to submit proposals ‘anonymously’.

    Purpose for Collecting and Using Personal Information

    The purpose of gathering and utilizing personal information is for necessary business processes, such as validating the content of a proposal when required.

    Processing and Retention Period of Personal Information

    In principle, personal information obtained via the proposal system is retained for one year following the resolution of the proposal. However, exceptions are made in instances where separate retention is needed, such as for a proposal reward.

    2. Consent for Third-party Provision of Personal Information
    Scope and Methods of Collecting Personal Information

    To facilitate the processing of the proposal, personal information may be shared with associated companies. Anonymous proposals are the only alternative if you prefer not to have this information shared.

    Recipient: Hahn & Co. CSG (Audit Office)
    Provided Personal Information: Name, E-mail address, Phone (mobile phone) number
    Purpose of Providing: Review of proposal content
    Retention and Use Period: Same as the processing and retention period of personal information
    3. Terms and Conditions for Proposal

    To safeguard your rights and those of the company, we ask that you review and agree to the following terms before submitting a proposal. Please be aware that all proposal content is considered public information and is not confidential.

    Article 1 Purpose

    These terms and conditions are designed to define the rights, responsibilities, and related matters between the company and the user in connection with the use of the website operated by Lahan Hotel.

    Article 2 Validity and Changes of Terms

    1. The company displays the details of these terms, the company name, address, representative's name, contact information (telephone, fax, etc.), and the manager of personal information on the landing page of the proposal for the user's easy access. Please note that these terms can be accessed by clicking link to it.

    2. The company has right to revise these terms, providing it does not infringe on relevant laws such as the Act on the Regulation of Terms and Conditions, the Consumer Protection Act, the Act on Promotion of Information and Communication Network Utilization and Information Protection, and others. In such cases, the effective date, reason for the amendment, and revised content will be clearly stated and announced from seven days before the effective date until the day prior to the effective date, along with the existing terms on the landing page of the proposal or a page linked to it. However, if there are changes that disadvantage the user, it will be announced with a notice period of 30 days or more.

    Article 3 Matters Regarding Proposals

    1. You may submit proposals related to marketing, sales, etc., in the format provided by the company.

    2. The information you propose is regarded as public, not confidential. If you wish to submit information deemed confidential, it must be separately indicated and provided only after finalizing a non-disclosure agreement with the company. The company does not bear any obligation to maintain confidentiality for any proposals submitted without a non-disclosure agreement.

    3. You are prohibited from submitting proposals that infringe upon the intellectual property rights of others (trademarks, design rights, utility model rights, copyrights, other secrets protected under the Unfair Competition Prevention Act, etc.) via the proposal system. If you breach this or it is presumed that you have, the company can instantly withdraw acceptance and demand the return of the reward already paid, and claim compensation for any damages suffered by the company as a result.

    4. If your proposal plagiarizes someone else's work or infringes upon the rights of others, causing damage to the company or third parties, you may be held criminally and civilly liable under relevant laws, and you should indemnify the company and assume responsibility to resolve the dispute. If the company incurs damages as a result, you are accountable for compensating for that damage.

    Article 4 Assessment and Selection of Proposals

    1. Proposals may either be accepted or declined following an internal evaluation process within the company.

    2. The decision to accept proposals is determined solely by the company's criteria.

    3. The company has full discretion to use the selected information in various ways, such as product development, securing intellectual property rights, modifications, and enhancements.

    4. Upon utilizing the selected information as mentioned above, the company may compensate the proposer with a certain reward.

    5. The proposal review period can last up to a maximum of six months. For accepted proposals, the company will communicate the relevant details via the phone number or email address provided at the time of proposal submission. However, the company is not accountable for any issues arising from the non-receipt of the acceptance notice due to incorrect, false, or unchanged contact details and has no obligation to notify in the case of anonymous proposals.

    6. The company is not obliged to disclose the selection criteria for unaccepted ideas.

    7. If the company utilizes similar information that it was already possessing or examining internally, it is not considered to be using the proposal submitted through the proposal process.

    Article 5 Ownership of Intellectual Property Rights

    1. The copyright of the content you submitted through the proposal process remains with you.

    2. The company may enter into a confidentiality agreement with the member for a comprehensive review of the proposal and may sign a separate agreement concerning intellectual property rights for the finally accepted proposal.

    3. The rights over proposals that have been submitted through the proposal process but have not been finally selected remain with you.

The proposal submission will be shared with the target company and Hahn & Company CSG Audit Office. If you need to protect your identity, please use "Whistleblowing."

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